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CONFIANT is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the CONFIANT website and mobile application and governs data collection and usage. By using the CONFIANT website or mobile application, you consent to the data practices described in this Policy.

CONFIANT PRIVACY POLICY

Last Updated: November 11, 2020

CONFIANT, Inc. (the “Company”or “we” or “us” or “our”) is committed to maintaining robust privacy protections for its users (“user” or “you”).  This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. 

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.Confiant.com or through our mobile application.

“Service” refers to the Company’s services accessed via the Site or mobile application, in which users can:

1. Download Content

2. Register for News and Information

3. Sign up for a free trial

4. Engage with our Sales or Support team

5. Learn about our products and services

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: https://www.confiant.com/terms), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE OR SERVICE.

 

[1] INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. 

There is also information about your computer hardware and software that is automatically collected via your browser and relayed to CONFIANT. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by CONFIANT for the operation of the Site, to maintain quality of the customer experience, and to provide general statistics regarding use of the CONFIANT Site and Service. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CONFIANT public message boards, this information may be collected and used by others. CONFIANT also collects personal information such as your e-mail address, name, work address and/or telephone number.

Note: CONFIANT does not read any of your private online communications. CONFIANT encourages you to review the privacy statements of any third-party websites and social media sites you choose to link to from CONFIANT so that you can understand how those sites collect, use, and share your information. CONFIANT is not responsible for the privacy statements or other content on websites outside of the CONFIANT.com domain and CONFIANT family of sites including related landing pages and subdomains.

Personal Information shall be used in the context of services offered by CONFIANT through the Site, and such use shall include the following purposes:

(i) to allow users to activate products and/or services 

(ii) to allow communication of information to users relating to services offered by the Site and/or to follow up on requests by users relating to processing such requests and to fulfilment of legal, administrative, accounting, and tax obligations relating to purchases made by users 

(iii) to manage correspondence and service alerts relating to user services

(iv) to verify the completeness, validity, and correctness of the data, to avoid high-tech fraud, and

(v) for marketing and promotional activities relating to services offered by CONFIANT and/or partners with whom CONFIANT collaborates from time to time.

Personal Information shall be used in the context of services offered by CONFIANT through the Site, and such use shall include the following purposes:

The transmission of Personal Information is optional, except as required by applicable laws and regulations. The refusal to submit such data means that CONFIANT may not offer the services described on the Site to users and/or may not start, manage, or complete commercial offers to users relating to the above-mentioned services.

CONFIANT may use user Personal Information even in the absence of user consent consistent with applicable law.

The Personal Information collected for the uses outlined in sections i), ii), iii) and iv) above shall be stored only for such time as is necessary to provide the services offered by CONFIANT through the Site. In the event of the absence of the above-mentioned requirements, the Personal Information will be immediately deleted.

The Personal Information collected for the uses outlined in sections i) and ii) may be shared with CONFIANT's commercial partners, who, upon receipt of such Personal Information, will act as independent holders of such User Personal Information.

The user Personal Information will be used by authorized employees who are specifically selected and authorized by CONFIANT to avoid accessing of such data by non-authorized persons or illegal use by third parties. Personal Information may be used by CONFIANT's commercial partners and/or third parties (for example, services providers) who are appointed as responsible parties by CONFIANT.

An updated list of such parties and authorized users of Personal Information appointed by CONFIANT, as well as of commercial partners with whom CONFIANT collaborates from time to time, is available upon request by Users at the contact information set forth below.

Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you may need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.  For example, we store a persistent cookie to track popular content, clicks, referring sites, and customer journeys.

 

Use of your Personal Information

CONFIANT collects and uses Personal Information to operate the CONFIANT Site and deliver the products and services you have requested. CONFIANT also uses Personal Information to inform you of other products or services available from CONFIANT and its affiliates, should you opt-in. CONFIANT may also contact you via surveys to conduct research about your opinion of our Site, our offerings, current services, or of privacy compliance.

CONFIANT requires the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy please contact us at privacy@confiant.com.

 

Privacy Compliance

GDPR

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

Confiant collects the contact information you provide to us to notify you about our products and services. You may unsubscribe from these marketing communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy please contact us at privacy@confiant.com.

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the list location of opt-out page, i.e. “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the location of opt-out page of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy, and account-specific communications.

CCPA

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have provided your personal information with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include sufficient detail about the public post(s) and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems, nor can we guarantee any cached or archived version of the site will remove such data.

The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses. While we do not sell your information to any third party, we may partner with third-party service providers and affiliate partners who may gain access to your information through the use of beacons, tracking pixels, or cookies as provided in this Privacy Policy. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our Supplementary Privacy Notice for California Residents.

NEVADA

Notice to Nevada consumers: this Privacy Statement is intended to comply with Nevada Senate Bill 220. To learn more about your Nevada privacy rights, visit our Supplementary Privacy Notice for Nevada Residents.

(A) Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store, and use your email address in accordance with this Privacy Policy.

(B) Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at privacy@confiant.com. 

 

[2] HOW WE USE AND SHARE INFORMATION

(A) Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for CONFIANT, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

(B) Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site and Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices if you desire. We suggest that you check the Site periodically if you are concerned about how your information is used.

(C) Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

 

[3] HOW WE PROTECT INFORMATION

We implement industry-standard security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

 

[4] LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

[5] CHANGES TO OUR PRIVACY POLICY

CONFIANT reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

 

[6] CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site or our Service, please contact us by sending an email to privacy@confiant.com